Hello there! We’re so glad you want to connect with us at Dear Person Behind Me Hoodie (DPBMH). Whether you have a question, a brilliant idea, some feedback, or just want to say hi, we’re all ears. Our mission is to spread positivity with our “Hoodies with Purpose, Crafted for You,” and hearing from our community is a big part of that.
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How Can We Help You Today?
We love connecting with you! Please feel free to reach out to us for any of the following:
- General Questions: Curious about our brand, our mission, or the inspiration behind our messages? Ask away!
- Feedback & Suggestions: Have ideas on how we can improve, new message suggestions, or feedback on our website experience? We value your input.
- Press & Media Inquiries: If you’re a member of the press or a blogger interested in featuring DPBMH, we’d be happy to chat.
- Collaboration Ideas: Got a creative idea for a partnership? Let’s explore the possibilities.
- Custom Order Inquiries: Thinking about a unique message or a specific color combination not currently in our collection? Head over to our [Link to Custom Order Page] for more details, or drop us an initial query here.
You can reach us directly via email at: hello@dearpersonbehindmehoodie.com
We aim to respond to all inquiries within 24-48 business hours. We appreciate your patience!
Important Note Regarding Orders, Shipping, and Returns:
At Dear Person Behind Me Hoodie, our primary role is to design the inspiring messages on our hoodies and connect you with our trusted third-party print-on-demand partner, TeeChip, who handles the entire production and fulfillment process.
This means that for any questions or concerns related to:
- Your Order Status
- Shipping and Delivery
- Payment Issues
- Product Quality
- Returns, Refunds, or Exchanges
You will need to contact TeeChip directly, as they are the seller of record and manage all aspects of the transaction, manufacturing, and customer support once you click through from our site to theirs. You can usually find their contact information or help section on their website or in your order confirmation email from them.
Our Goal
Our goal is to provide you with a seamless discovery experience for our purposeful hoodies. While we don’t handle the sales or logistics ourselves, we’re here to support you with any questions about DPBMH itself.
Thank you for understanding our business model. We’re excited to hear from you about all things DPBMH and look forward to helping you spread a little more kindness in the world!
Warmly,
The Team at Dear Person Behind Me Hoodie